Refund policy

Refunds are accepted for a period of 30 days after purchase.

3D printed items are custom printed after your order is placed and are non returnable and not cancellable once printing has begun.

Tubing sold by the foot is non-refundable as it is cut to the length requested.

If the refund is our fault (shipped incorrect item or other mistake) we will pay the return shipping.

If you changed your mind we will accept the return as long as it is in original packaging and unused. In this case return shipping will be paid by the buyer. A tracking number must be given to us when shipping products back. If you prefer we can arrange shipping for you and deduct the amount from your return.

If you opened the package but still have all the original documents and pieces we will accept the return on a case by case basis. There will be a minimum of 10% restocking fee for open item returns, fees will be based on the condition of the returned item.

Items that show any sign of exposure to water or use, returned with damaged or altered packaging or missing packing material including warranty cards, manuals and accessories are not eligible for return.

All Refunds will be processed once items are returned to us.  Original shipping charge (if paid) will not be refunded. 

Please email return requests to info@clearchoiceaquatics.com.